What languages does Orven work in?

Orven's advisers work in English, French and Arabic, which covers the first call, ongoing WhatsApp exchanges, and questions that come up later, all in whichever of these three languages you are most comfortable in. You do not need to prepare for the conversation in a second language you are less confident in.

Why three languages, specifically

Our clients call from very different places: Dakar, Lagos, Paris, Cairo, Riyadh, and elsewhere, and English, French and Arabic together cover the large majority of them without needing a translator in the middle of a conversation about your budget or a payment plan. Rather than defaulting everyone into English, we match the language to you.

What this covers in practice

Language support is not limited to the first call. It extends to the documents we walk you through, ongoing WhatsApp messages, and any clarification you need once you are further into the process, whether that is about a payment plan, a snagging report, or a question about handover. Our guide on what to expect in your first call with Orven describes how that initial conversation runs, regardless of which of the three languages it happens in.

What we do not translate word for word

Developer materials themselves, brochures, floor plans, official payment plan documents, are typically published by the developer in English, and we do not alter or re-translate the legal or contractual documents themselves. What we do is explain them clearly in your language and flag anything that needs a professional translator for a formal purpose, such as notarised documents for certain legal steps.

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If your preferred language changes mid process

If you start in one language and later prefer another, for example switching from English to French once a family member joins the conversation, tell your adviser and we will continue in whichever language works best for everyone involved. There is no need to stay in the language you started with. Our guide on how Orven works with you from first call to handover shows how many touchpoints this can cover across a full purchase.

Working with Orven on this

Tell us your preferred language when you first reach out, and we will make sure your adviser can work with you comfortably in it from the very first exchange. Contact us on WhatsApp at +971 52 776 1939 or write to sales@orvenproperties.com.

FAQ

Can my entire purchase process happen in French? Yes, from the first call through to handover, provided your adviser is working with you in French throughout.

Does Orven translate the developer's official documents? We explain them clearly in your language, but we do not alter the developer's own legal or contractual documents, which are typically in English.

What if I am more comfortable switching between languages? That is fine, tell your adviser and the conversation can move between English, French and Arabic as needed.

Do I need a professional translator for any part of the process? For certain formal or notarised steps you might, and your adviser will flag this if it applies to your situation.

Frequently asked questions