What is a statement of account from the developer?

A statement of account from the developer is a document listing every payment you have made toward your off-plan purchase to date, alongside the instalments still due under your payment plan. It is the single clearest way to confirm that what you believe you have paid matches what the developer has recorded, and it is worth requesting periodically rather than only when a question comes up.

What it typically shows

A statement of account usually lists each instalment by date and amount, whether it has been received, and the instalments still outstanding against your published payment plan. On a plan like Chelsea Residences' 40 monthly instalments, this document is especially useful, since it is easy to lose track of exactly which month you are on across a 42-month schedule. Our guide on how payments are scheduled after booking explains how a typical schedule is structured, which helps you read a statement of account against the plan it refers to.

Why you reconcile it against your own receipts

A statement of account should match the receipts you have received for each transfer, but matching documents against each other is the only reliable way to catch a discrepancy early, rather than assuming the developer's records and your own are automatically aligned. Our guide on what proof of payment you will receive sets out what a receipt typically contains, which is the other half of this reconciliation habit.

When to request one

Request a statement of account at any point you want a clear picture of where you stand, not only when something looks wrong. Many buyers ask for one before a major instalment is due, to confirm the running total and the exact next amount, or simply once or twice a year on a long payment plan to keep their own records current.

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What to do if something does not match

If a statement of account shows a different amount than you expected, or is missing a payment you made, raise it with the developer directly and keep your own transfer records and receipts ready to compare line by line. Resolving a discrepancy early, while the relevant transfer is still easy to trace, is far simpler than trying to reconstruct it years into a long payment plan.

Ask Orven to help you request or review one

Send your project and unit details on WhatsApp to +971 52 776 1939, or by email to sales@orvenproperties.com, and your adviser helps you request a statement of account from the developer and reviews it against your own records.

FAQ

Is a statement of account the same as a receipt? No. A receipt confirms a single payment; a statement of account lists your full payment history and what remains due under your plan.

How often should I request a statement of account? There is no fixed rule; many buyers request one before a major instalment or once or twice a year on a long payment plan to keep their records current.

What should I do if the statement shows a payment as missing? Raise it with the developer directly with your own transfer record and receipt ready, and ask your adviser to help you resolve the discrepancy.

Does requesting a statement of account cost anything? This is not something we can state as a general figure; ask the developer, through your adviser, whether any administrative cost applies.

Frequently asked questions

Is a statement of account the same as a receipt?

No. A receipt confirms a single payment; a statement of account lists your full payment history and what remains due under your plan.

How often should I request a statement of account?

There is no fixed rule; many buyers request one before a major instalment or once or twice a year on a long payment plan to keep their records current.

What should I do if the statement shows a payment as missing?

Raise it with the developer directly with your own transfer record and receipt ready, and ask your adviser to help you resolve the discrepancy.

Does requesting a statement of account cost anything?

This is not something we can state as a general figure; ask the developer, through your adviser, whether any administrative cost applies.